Initial Consultation

Why the First 24 Hours Decide Everything

Once stolen crypto leaves your wallet, it doesn’t sit still. It moves through mixers, cross-chain bridges, and intermediary addresses before it ever reaches a point where it can be frozen. Every hour of delay gives the funds more time to reach a jurisdiction, exchange, or protocol where recovery becomes significantly harder. The Initial Consultation exists to answer one question fast: is a freeze still realistically possible, and if so, what’s the fastest path to it.

Common Signs You Need This Consultation

Not every crypto loss calls for a full investigation — but certain situations move fast enough that a professional read within 24–48 hours changes the outcome. Book an Initial Consultation if any of the following applies:

• You sent funds to a wallet after being contacted by a “recovery expert,” fake exchange support agent, or investment manager you’d never dealt with before
• Your seed phrase or private key was compromised through phishing, a malicious browser extension, or a fake wallet-connect prompt
• A “guaranteed returns” platform stopped processing withdrawals after you deposited funds
• You noticed an unauthorized outgoing transaction from a business or personal wallet and don’t yet know where the funds went
• You’ve already tried a public block explorer yourself but can’t tell whether the funds have reached an exchange

If your situation matches even one of these, the sooner an analyst reviews the transaction flow, the more freezing options remain open.

What the Initial Consultation Actually Checks

This isn’t a sales call. A senior analyst performs real forensic work on your case before you’re asked to commit to anything further:

• Tracing the transaction hash from the point of theft to its current custody address
• Checking whether the current address (or any address in the chain) matches known deposit clusters at centralized exchanges
• Reconstructing the timeline of transfers to estimate how much of a head start the funds have
• Flagging whether mixers, privacy protocols, or bridge hops are involved, since these change both the difficulty and the strategy

Who This Consultation Is For

Individuals who’ve had funds stolen through phishing, SIM-swaps, fake investment platforms, or compromised wallets, and businesses that discovered a fraudulent or unauthorized outgoing transaction. It’s built for the moment right after discovery — when you need a professional read on your options before deciding how much time and money to commit to a full investigation.

What You Won’t Get

You won’t get a guarantee that your funds will be recovered. No legitimate forensic agency can promise that, and firms that do are typically running a secondary recovery scam. What you will get is a straight answer, backed by actual on-chain analysis, about whether pursuing this further makes sense — and if it doesn’t, we’ll tell you that too, rather than sell you a $2,000 investigation with no realistic outcome.

What Makes BIA™ Different

Crypto asset recovery has attracted its share of secondary scams — services that promise guaranteed returns for an upfront “insider fee.” BIA™ operates on the opposite model: senior forensic analysts, transparent fixed pricing, and reports built specifically to withstand scrutiny in civil and criminal proceedings, not sales pressure.

Our team applies the same institutional tracing methodology used in corporate treasury audits and court-ordered investigations — transaction hash tracing, wallet clustering, cross-chain bridge analysis, and VASP attribution — scaled down to a single-case triage for the Initial Consultation. You’re getting the same analytical process used on six-figure investigations, applied to determine whether your specific case has a viable path forward.

From Consultation to Recovery Strategy

If the roadmap shows a viable trail, the next step is typically the full Investigation Package — complete multi-chain tracing, mixer analysis, and a court-admissible forensic report — or, if the funds have already surfaced at an exchange, direct Exchange Liaison to request an emergency freeze. Either way, you’re making that decision with actual evidence in hand, not guesswork.