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Official Document

Privacy Policy

Effective Date: August 25, 2026

Brand / Provider Blockchain Investigative Agency™ (BIA)
Email support@bia.net.ua
Phone +380 (75) 267 07 07
Office Location 16 Hlybochytska St, Kyiv, Ukraine

Privacy Policy

Last Updated: August 25, 2026

Blockchain Investigative Agency™ (“BIA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, submit an inquiry, or use our investigative and analytical services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have regarding your personal information.

1. Information We Collect

Depending on how you interact with BIA, we may collect the following information:

Information You Provide Directly

When you contact us, submit a consultation request, complete a form, or communicate with our team, we may collect:

  • Full name;
  • Email address;
  • Telephone number;
  • Company or organization name;
  • Country or jurisdiction;
  • Information regarding your inquiry or investigation;
  • Public blockchain wallet addresses;
  • Transaction hashes (TXIDs);
  • Other information you voluntarily provide to us.

Do not provide seed phrases, private keys, mnemonic phrases, passwords, authentication codes, or other confidential credentials. BIA will never request these credentials.

Information Collected Automatically

When you access our website, certain technical information may be collected automatically, including:

  • IP address;
  • Browser and device information;
  • Operating system;
  • Pages visited;
  • Date and time of access;
  • Referring website or source;
  • Basic website usage and diagnostic information.

This information may be collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests;
  • Provide consultations and blockchain investigation services;
  • Assess and communicate regarding potential engagements;
  • Conduct blockchain and transaction analysis;
  • Prepare investigative reports and evidentiary materials;
  • Communicate with clients regarding ongoing investigations;
  • Improve our website, services, and user experience;
  • Maintain website security and prevent fraud or abuse;
  • Comply with applicable legal and regulatory obligations;
  • Maintain appropriate business and administrative records.

We do not use client information to provide investment, trading, tax, or legal advice.

3. Blockchain Information

BIA may analyze publicly available blockchain information, including wallet addresses, transaction histories, transaction hashes, token movements, and related on-chain activity.

Public blockchain networks are generally transparent by design. Information recorded on a blockchain may be publicly accessible and may remain permanently available.

BIA does not control public blockchain networks and cannot guarantee the accuracy, completeness, or continued availability of third-party blockchain data.

4. Information From Third Parties

We may receive information from third-party platforms or publicly available sources, including:

  • Public blockchain explorers and databases;
  • Open-source intelligence (OSINT) sources;
  • Publicly available websites and records;
  • Exchanges, service providers, or other counterparties where lawfully available;
  • Advertising and lead-generation platforms, including LinkedIn;
  • Analytics and website service providers.

We only use such information for legitimate business, investigative, analytical, security, or compliance-related purposes.

5. LinkedIn Lead Generation

If you submit a lead form or otherwise contact BIA through LinkedIn, LinkedIn may provide us with the information you voluntarily submit through the form.

This may include your name, email address, phone number, company information, job title, and other information included in the form.

We use this information to respond to your inquiry, communicate with you regarding BIA services, and assess a potential engagement.

Your interaction with LinkedIn is also subject to LinkedIn’s own Privacy Policy and Terms.

6. Sharing of Information

BIA does not sell or rent your personal information.

We may disclose information where reasonably necessary to:

  • Service providers supporting our website, communications, analytics, or business operations;
  • Professional advisers, including attorneys, accountants, or compliance professionals;
  • Law-enforcement or governmental authorities where legally required or otherwise permitted by applicable law;
  • Courts, regulators, or other competent authorities in connection with legal proceedings or obligations;
  • Other parties where you have provided appropriate authorization.

We seek to limit disclosures to information reasonably necessary for the relevant purpose.

7. Data Security

BIA takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic communication system, or method of data transmission can be guaranteed to be completely secure.

For your protection, never send us seed phrases, private keys, passwords, recovery phrases, authentication codes, or other account credentials.

Our investigators generally require only publicly available wallet addresses, transaction hashes, and relevant factual information necessary to conduct an investigation.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide requested services;
  • Maintain business and investigative records;
  • Resolve disputes;
  • Maintain security;
  • Comply with legal, regulatory, accounting, or reporting obligations.

Retention periods may vary depending on the nature of the information and the circumstances of the engagement.

9. International Data Transfers

Because BIA may work with clients, investigators, professional advisers, and service providers located in different countries, personal information may be processed or stored across international borders.

Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are applied to such transfers.

10. Cookies and Analytics

Our website may use cookies and similar technologies to maintain website functionality, understand website usage, measure performance, and improve our services.

Third-party services used on our website may process technical information in accordance with their own privacy policies.

You may be able to control or disable certain cookies through your browser settings.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of certain personal information;
  • Request restriction of certain processing;
  • Object to certain processing;
  • Withdraw consent where processing is based on consent;
  • Request a copy of certain information in a portable format.

These rights may be subject to applicable legal limitations and exceptions.

To exercise a privacy right or submit a privacy-related request, please contact us using the information below.

12. Children’s Privacy

Our services are intended for adults and businesses. BIA does not knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website or communications may contain links to third-party websites, platforms, exchanges, blockchain explorers, or other services.

BIA is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their respective privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

15. Contact Us

For privacy questions, data protection requests, or other inquiries regarding this Privacy Policy, please contact:

Brand / Provider
Blockchain Investigative Agency™ (BIA)
Email
support@bia.net.ua
24/7 Dispatch
+380 (75) 267 07 07
Website
https://bia.net.ua

By submitting information through our website, LinkedIn Lead Gen Forms, or other communication channels, you acknowledge that your information may be processed as described in this Privacy Policy, subject to applicable law.

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Privacy Policy Terms of Use Disclaimer

Legal Disclaimer: Blockchain Investigation Agency (BIA™) is a private analytical and forensic intelligence consulting firm. We are not a law enforcement agency, financial institution, or law firm. We do not guarantee asset recovery, exchange freezing, law-enforcement action, or any specific financial outcome. All analytical findings are provided strictly for investigative, legal, and compliance purposes.

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